Introduction

At Cahabacare, we aim to provide a safe, transparent, and convenient payment experience for every customer. This Payment & Billing Policy explains the payment methods, billing procedures, order charges, and payment-related conditions applicable to purchases made through our website.

By placing an order, you agree to the payment terms described in this policy.

Accepted Payment Methods

Cahabacare may offer different payment methods depending on availability at checkout. These may include:

• Credit cards and debit cards.

• Digital wallets.

• Other payment options displayed on our website during checkout.

Available payment methods will be shown at checkout. We reserve the right to change the payment methods we accept when necessary.

Order Pricing and Currency

Product prices are displayed on the relevant product pages and at checkout. The final order total may include applicable shipping charges, taxes, discounts, or other charges disclosed before you complete your purchase.

Please review your order summary carefully before submitting your order.

The currency applicable to your purchase will be displayed on our website or during checkout. Your bank or payment provider may apply currency conversion fees or other charges according to its own terms.

Payment Authorization and Processing

When you place an order, your payment method may be subject to authorization or verification by the payment provider.

An order may not be processed until the required payment authorization or confirmation has been received. Payment processing times can vary depending on the payment method and provider.

Cahabacare reserves the right to review, delay, or cancel an order when payment cannot be verified or when a transaction appears suspicious, subject to applicable law.

Billing Information

Customers are responsible for providing accurate and complete billing information, including their name, email address, billing address, and payment details where required.

Incorrect or incomplete information may delay payment verification, order processing, or delivery.

If you identify an error in your billing information, please contact our support team as soon as possible.

Payment Security

We take reasonable steps to protect payment-related information and use appropriate service providers to support payment processing.

Payments may be processed through third-party payment gateways. Your payment information may be handled directly by these providers under their security practices and privacy policies.

Customers should never share passwords, one-time verification codes, or complete payment card details through email or website contact forms.

Failed or Declined Payments

If a payment is declined, unsuccessful, or cannot be verified, your order may remain unconfirmed or may not proceed to fulfillment.

If this occurs, you may:

• Verify that your billing information is correct.

• Contact your bank or payment provider.

• Try another payment method available at checkout.

• Contact Cahabacare support for assistance.

Please avoid placing duplicate orders until you have checked the status of your original order.

Taxes and Additional Charges

Applicable taxes, shipping fees, and other disclosed charges will be presented during checkout where required.

Your financial institution or payment provider may separately charge transaction fees, foreign currency conversion fees, or other service charges. These charges are determined by the relevant provider and may not be controlled by Cahabacare.

Order Confirmation and Receipts

After successfully placing an order, customers may receive an order confirmation by email. The confirmation may include an order number, purchased products, billing details, and the order total.

Please check your inbox and spam or junk folder if you do not receive the confirmation. Contact us if you need help locating your order details.

An order confirmation does not necessarily mean that an order has already been shipped.

Refunds and Billing Adjustments

Approved refunds, where applicable, will be handled according to our Return & Refund Policy and applicable law.

Where possible, refunds will be returned to the original payment method. The time required for a refund to appear depends on the payment provider and financial institution.

If you believe you have been charged incorrectly, please contact our support team with your order number and a description of the issue.

Duplicate or Incorrect Charges

If you believe you have been charged more than once or have noticed an incorrect charge, contact Cahabacare so we can review the transaction.

Please provide relevant order details and transaction information, but do not send full card numbers, passwords, or security codes.

If the issue relates to your bank or payment provider, you may also need to contact that provider directly.

Fraud Prevention and Order Verification

To protect customers and our business, we may conduct reasonable checks on transactions that require additional verification.

Orders may be delayed or cancelled if payment information cannot be verified or if a transaction appears to involve unauthorized activity. Any action will be handled in accordance with applicable law.

Changes to This Policy

Cahabacare may update this Payment & Billing Policy to reflect changes in payment methods, business practices, or legal requirements.

Updates will be published on this page with a revised effective date. We encourage customers to review this policy periodically.

Contact Us

For questions about payments, billing, charges, or order confirmations, please contact us:

Business Name: Cahabacare
Address: 28920 AL-3, Woodstock, AL 35188, United States
Phone: +1 205-938-9333
Email: [email protected]